Starting point
Many systems. No shared direction.
Shop, ERP, marketing, and sales were optimized separately. Decisions take too long, interfaces slow the business down, and nobody owns the whole system.
Shopify · ERP · Automation · Düsseldorf
The shop is the easy part. We build the hard part.
We move mid-sized brands to Shopify and connect the shop with ERP, inventory and warehouse. And we stay: operations, iteration, automation.
Reference Clients
01 / The operating model
The expensive part is what runs by hand.
Digital sales work when the business model, platform, data, processes, and growth all move in the same direction. KONVOI takes responsibility for that whole system.
01
Individual systems work—but not as one connected sales channel.
Strategy
First, we clarify what actually needs to be built.
Business model, market potential, total cost, platform, and roadmap become one robust decision—clear to management, commerce, and IT.
Systems
We connect what must work together in operations.
Shop, ERP, PIM, D2C, B2B, and retail are implemented, migrated, and automated—with clear ownership and no black box.
Growth
The result is not a project. It is an operating sales channel.
After launch, we keep improving conversion, acquisition, and retention. Actions become measurable, systems remain controllable, and growth becomes manageable.
Challenges
What worked two years ago is holding you back today.
We work with the people accountable for the decision: Managing DirectorsE-Commerce LeadsIT Leads
01
Your legacy system keeps getting more expensive but not better.
02
You sell through wholesale, but you don't know your end customers.
03
Your IT team has evaluated shop systems, but nobody knows what fits the business.
04
You want to sell online without upsetting existing trade partners.
05
Your competitors are digital. You need to act, but the right way.
Time to rethink
BeforeWith KONVOI
Months of evaluation without a decision
Informed decision in 3–6 weeks
Agency delivers tech but no business understanding
Business decision and technical delivery follow the same roadmap
Platform costs keep rising, and no one questions the total running costs
Full operating costs made clear before platform selection
One-off project, then “good luck”
After go-live, operations, acquisition, and conversion keep improving
Hourly billing with no clear output
Fixed price: you pay for results, not hours
€1Mrevenue in 9 months
About KONVOI
We don't advise from theory.
In 2020, we built a D2C brand to over €1M in revenue ourselves. In nine months. Since then, we've been guiding brands and mid-market companies through digital transformation: from strategy through technology to measurable growth. Together. Until it works.
“We know what it feels like to rebuild a business while it keeps running. That is where we step in: by your side, not at a distance.”
Philipp J. SchmitzManaging Director, KONVOI
From our own experience
We have built and operationally managed e-commerce companies ourselves. Our recommendations come from practice, not textbooks.
Clarity over complexity
We speak plainly: no consultant jargon, no 80-page concepts. You understand what's happening and why at all times.
Impact over slides
We measure ourselves by what goes live and works day to day, not by the number of workshops.
Together, until it works
We work as part of your team. Your knowledge shapes the solution and stays inside the business.
Services
From business model to live commerce. Without a break between decision and operation.
Where we come in
We start where your business is today. Together, we decide which next step will genuinely move it forward.
Replatforming
Digital revenue exists. Cost, release speed, or system fit is holding it back.
D2C extension
Brand and demand exist. Transactions and customer access still sit with retailers or platforms.
Brand creation
Product and production exist. The end-customer brand and market do not yet.
Our principle Understand first, then decide: optimize, pilot, or rebuild. Every option needs clear value and manageable risk.
Commerce Transformation
For brands and mid-market companies replatforming, adding a D2C channel, or turning a strong product into a new end-customer business.
Digital strategy & business model developmentPlatform migration (e.g. OXID, Magento, Salesforce → Shopify Plus)D2C setup for manufacturers & enterprisesMulti-brand & multi-market setups
Outcome
A digital sales channel that fits your business model.
Commerce Operations
When shop, ERP, retail, and operating processes do not work together cleanly.
Technology audit & roadmapERP integration & process automationOmnichannel integration
Outcome
Systems that keep pace with your growth.
Commerce Growth
When digital sales are live, but acquisition, conversion, and repeat purchase are not yet managed systematically.
Growth strategy & channel planningPerformance marketingConversion optimization & A/B testing
Outcome
More revenue at lower acquisition costs.
Process
How we work with you.
Every client relationship follows a clear process. We start by listening.
01
30–60 min. · Free
Consultation
Listening, understanding, asking the right questions.
02
3–6 weeks · Fixed price
Understand & Decide
Operating costs, market potential, roadmap, and business case.
03
3–8 months · Milestones
Implement & Launch
Migration, launch, ERP integration. KONVOI takes responsibility.
04
Ongoing · Monthly scope
Optimize & Scale
Acquisition, conversion, and repeat purchase tied to clear, measurable goals.
Case Studies
Results, not promises.
Four projects, three service lines: every row runs in real daily business.
01
Commerce Transformation
Maria Galland Paris
From Salesforce Commerce Cloud to Shopify Plus: six languages, international markets, AI skin analysis.
Result3.5Months to go-live
02
Commerce Operations
LFDY
Custom ERP apps automate goods receipt, payment matching, margins and label printing.
Result6Custom ERP apps
03
Commerce Growth
ahead
Helped build the D2C business: Shopify store, brand and growth model from one team.
ResultReweListed since late 2022
04
Commerce Transformation
Ana Alcazar
From OXID eShop to Shopify: PIM, ERP and three languages, live in the middle of the season.
Result3Months to go-live
Result3.5Months to go-live
02
Commerce Operations
LFDY
Custom ERP apps automate goods receipt, payment matching, margins and label printing.
Result6Custom ERP apps
03
Commerce Growth
ahead
Helped build the D2C business: Shopify store, brand and growth model from one team.
ResultReweListed since late 2022
04
Commerce Transformation
Ana Alcazar
From OXID eShop to Shopify: PIM, ERP and three languages, live in the middle of the season.
Result3Months to go-live
More brands we have worked with
Team
The people jointly accountable for the business, the systems, and the ongoing growth.
Philipp J. Schmitz
Managing Director
André Couto Schmitten
Authorized signatory · Head of Technology
Emanuel Rinne
Head of Creative
Tobias Tellers
Head of Growth
Advisory Board
Philipp Wachter
Partner, Valantic Group
FAQ
What decision-makers want to know.
We work with mid-market companies and brands that are either building their first online sales channel or modernizing their existing e-commerce infrastructure. Typical clients have 50-5,000 employees and revenue starting at 10M.
We work with fixed prices. A discovery phase (3-6 weeks) typically starts in the low five-figure range. Implementation projects vary depending on scope. In the initial consultation, we'll give you a realistic estimate.
We are platform-agnostic. Shopify Plus is often a strong choice for fast market entry and predictable operating costs. What matters is the solution that fits the business model. We establish that before selecting a platform.
After the initial consultation, we can start the discovery within 1-2 weeks. Availability depends on our current capacity, which we communicate transparently in the first meeting.
We do not start with a platform. First, we clarify the business model, costs, and risks. Then we build the right sales channel and keep improving it after go-live using real operating data. We also know this perspective from building our own e-commerce businesses.
Consultation
Ready for an honest conversation?
In 30 minutes, we listen, ask the right questions, and give you a clear assessment.
30 minutes, free and non-binding
Real sparring, not a sales pitch
Honest assessment of your potential
Response within 24 hours
You speak directly withTobias TellersGrowth & partnerships